Refund Policy

Valid Return Time Limit

On shturl.cc/L4Rhm0Z, all purchased goods support free return service. Customers can apply for return and related after-sales processing within 60 days after receiving the goods, which fully reserves sufficient time for you to check product use effect and appearance condition.

Free Return Regulation

All qualified return applications do not require customers to bear any return shipping cost, all return logistics expenses shall be undertaken by our platform, bringing zero-cost return experience to every shopper.

Standard Refund Process

After you submit a legitimate return application and send back the goods in complete condition in accordance with the specified requirements, our professional after-sales team will complete goods inspection and qualification verification in a timely manner. Once the return application is confirmed to be valid, we will start the official refund procedure.

Refund Arrival Cycle

After the refund approval is completed successfully, the relevant refund amount will be returned to your original payment account within 5 to 10 working days. The specific arrival time is subject to the processing rule of your original payment channel.

Return Goods Requirements

The returned goods shall keep intact original appearance, complete accessories and unused state without man-made damage, serious dirt and private disassembly damage, so as to smoothly pass our goods inspection and complete the whole refund process efficiently.